Course Details

Diploma in Hospitality Management

CRM (Customer Relationship Management): This module covers how to deal with different types of customers,
 effective communication skills, how to present a resume, interview techniques, mock interview, presentation & group discussions, sales technique & marketing principles.

Hotel Management : This module covers introduction to hospitality, front office operations, Food & Beverage, Housekeeping, Back office operations,
Automation & Sales & Marketing.

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