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Course Details

Hospitality( Guest Relations, Front office, Customer relations, HR, F&B etc)

The hospitality industry is a broad category of fields within service industry that includes lodging, event planning, theme parks, transportation, cruise line, and additional fields within the tourism industry

The hospitality industry is a multibillion-dollar industry that depends on the availability of leisure time and disposable income. A hospitality unit such as a restaurant, hotel, or an amusement park consists of multiple groups such as facility maintenance and direct operations (servers, housekeepers, porters, kitchen workers, bartenders, management, marketing, and human resources etc.).

 

•            Introduction to hospitality management

•            Customer service

•            Accommodation sector

•            Food & Beverages)        

•            Role of technology in hospitality

 

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